The client experience that a firm delivers is heavily influenced by the employee experience, and DE&I is integral to the employee experience. This session will explore the different ways that a firm’s DE&I efforts directly and indirectly impact the client experience, and areas that leaders should consider when making the connection between DE&I and client outcomes.
Speakers:
Saari Gardner
Executive Vice President, Director, Client Experience
DHG
Kate Stewart
Director
DHG
| Moving from DE&I Awareness to Action to Enhance the Client Experience |
| Recording |
Distributors may purchase multiple copies of packages to distribute to learners, and follow their progress. Bulk discounts are below.
| Quantity | Price per voucher |
|---|---|
| 1+ | $0.00 |